Mac users who use ConnectEasy have the option to update their paper size in the application itself by following these steps: #Dymo labelwriter duo how to# If it’s disconnected, the ConnectEasy icon will look like the picture below.If it’s running, you’ll see the icon in the Menu Bar at the top right of your screen.Open the ConnectEasy icon from your computer. To the right of each printer in your list are columns for the page width and height dimensions.This will show the list of printers that are recognized by ConnectEasy. Click in each cell to enter a specific dimension, and these changes will save automatically. Return to ShippingEasy and try printing again.Both width and height fields must contain a value for any dimensions to apply. Multiple Blank Labels are Printing with Your Label If the size of your label still isn’t correct, and you have already tried updating the size in your browser and printer settings, download the latest drivers from DYMO or reach out to DYMO support at 1-87 or through their contact form. This can sound a little scary at first read, but we’ve included instructions from DYMO to help you further: If multiple blank labels are coming out with your label, it’s possible the label spool is loose, or the optical sensor is dirty. Loose label spool: It is recommended you re-seat a loose label spool by following the Dymo user guide. Dirty optical sensor: If your labels are blurry, smudged, or faded, it’s possible the printer’s head or roller are dirty.This problem can be corrected by feeding the Labelwriter Cleaning Card through the printer two or three times. The Cleaning Card and its instructions are included with your printer. If you have a DYMO Labelwriter, you’ll need to install the appropriate printer drivers before using it with ShippingEasy. A driver installation window should open when you first connect the printer to your computer. #Dymo labelwriter duo install#įollow the on-screen instructions to install the printer driver. If you have installed the Dymo printer driver but can’t print from ShippingEasy, try printing directly from your computer. If you can’t print directly from your computer, try the steps below to reinstall your printer drivers.
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